At Compass we try to be as flexible as possible when it comes to payment options because we understand that quality education is not within everyone’s immediate budget and we want to make it as easy as possible. There are a number of ways that you can pay for your courses. Prices are all in Pounds Sterling and we accept cheques, PayPal and most major credit and debit cards, we can even accept Euro cheques by prior arrangement.
Whichever you choose, the registration fee (referred to as a product fee on the website) is only payable once per course and when you do more than one course it is reduced by 50% for the second course. There is a £24 (inc VAT) certification fee which must be paid before we can claim for external certificates on completion. There is no facility for including the certification fee when enrolling online. There are no additional, hidden charges either. If you pay for the whole course at the beginning you have nothing further to pay apart from the certification fee, as long as you keep up with your studies.
When you pay by the module you will need to make the payment for the next module before it is released for you until you have completed the course. When making regular payments by standing order from your bank account or continuous payment authority on a debit or credit card, you can spread the cost a little further. See below.
a) For a 4 module course, initially you would pay for the first module plus the registration fee. The balance of the course is then spread over 4 equal monthly payments.
b) For a 6 module course, you must pay for the first module plus the registration fee followed by 6 monthly payments covering the balance of the course.
For payment options 2 and 3 we do not charge any interest but there is a small administration fee for handling the extra payments. For other details, please contact the office and talk to our friendly staff who will be happy to help you set up the payment which is most suitable for your needs. Simply phone: 01644 440601 to discuss a payment plan, or 0044 1644 440601 if you are outside of the UK. Alternatively, why not email us at [email protected]
Do I have to pay sales tax? You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges. Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice. Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account? Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged? Your credit card will be charged within 24 hours prior to shipment of your item(s).